April E. Walker is a global leader in the technology industry, known for her passion for digital innovation and transformation, and her knowledge of the strategic adoption of artificial intelligence. As the former SVP of Customer Success at Salesforce, April’s career spans more than 30 years of leadership experience at preeminent tech and enterprise companies, including Microsoft, MetLife, and NBCUniversal. Ms. Walker has a strong blend of expertise in business strategy, customer experience, technology, sales, and operations.

Currently, Ms. Walker is a strategic advisor, columnist, thought leader, and speaker on emerging technology and industry transformation. She serves as an advisory board member for the Drexel University Solutions Institute and an Adjunct Professor for Drexel’s Executive MBA program. 

Ms. Walker holds an MBA from the MIT Sloan School of Management and specialized executive certifications in Artificial Intelligence (AI), as well as Data Science and Machine Learning (ML), from the MIT Schwarzman College of Computing. Additionally, she has an MS in Engineering Management from The George Washington University School of Engineering and Applied Science. Ms. Walker also serves on the Board of Sangoma Technologies Corporation (Nasdaq: SANG; TSX: STC).